Community Manager

Affiché le: 14/12/2020
full-time / Fair Trade Lebanon- Hazmieh



Fair Trade Lebanon is seeking a qualified Community Manager, with a proven experience in social media, PR and technology. The candidate should have exceptional oral and writing communication skills to develop engaging content and moderate online and offline conversations with the community.




• Set and implement social media and communication campaigns to align with marketing strategies

• Develop, plan, and write content in English and Arabic

• Provide engaging text, image and video content for social media accounts

• Build relationships with customers, potential customers, industry professionals and journalists

• Engage with online community and respond to comments and customer queries in a timely manner

• Monitor and relay community feedback and online reviews

• Organize and participate in events to build community and boost brand awareness

• Liaise with other departments to stay updated on new marketing initiatives, products and services developments and insure brand and image consistency

• Analyze web traffic and relevant community metrics

• Liaise with external agencies or journalists to ensure accurate brand representation

• Attend networking events or relevant industry workshops

• Stay up-to-date with digital technology trends




A degree in communication, journalism, marketing or related field is required

Minimum 5 years of experience as community manager

Experience with Facebook, Instagram, LinkedIn, Twitter and Youtube, is essential

Hootsuite or similar programs to manage posting on different platform

Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

Hands on experience with social media management for brands

Proficient in Google Analytics

Knowledge of online marketing and marketing channels




Adheres to FTL values

Good interpersonal communication skills

High degree of self-motivation

Good time management

Organized and able to create multiple timelines and schedules

Excellent verbal and writing communication skills in English and Arabic, French is a plus

Attention to detail and ability to multitask


Application Deadline: 30 December 2020

Languages Required: Arabic, English and French

Salary Range: 2,000 - 2,500 USD